Information Technology (IT)

What is information technology and what does it encompass?

The most basic information technology definition is that it's the application of technology to solve business or organizational problems on a broad scale.

No matter their specific IT role, members of an IT department work with others to solve technology problems, both big and small. Information technology plays such a vital role in today's wireless world.

To enhance operational efficiency, many global companies compete for a workforce with salient technical skills and often hire network administration professionals, network monitoring staff, user support technicians, network architects, other architecture experts and many other individuals.

You might already know that an IT department serves to ensure that the computer network, computer hardware, computing devices, and other physical devices all function properly. However, there are three primary pillars of responsibility for an IT department:

IT governance: This refers to the combination of policies and processes that ensure IT systems are effectively run and in alignment with the organization's needs.

IT operations: This is a catchall category for the daily work of an IT department. This includes providing tech support, network maintenance, communication protocols, security testing and device management duties.

Hardware and software infrastructure: This focus area refers to all the physical components of IT infrastructure. This pillar of IT includes the setup and maintenance of equipment like routers, servers, phone systems and inventory control - including individual devices like laptops.

Accessed from: https://www.rasmussen.edu/degrees/technology/blog/what-is-information-technology/on June 5, 2024.

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